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Frequently Asked Questions

We don’t have all the answers but we have quite a few answers to the most frequently asked questions we receive from our customers.

Yes, we have a gorgeous showroom based in West London located on the Kings Road in Chelsea, London where you can view a carefully selected range of our pieces. It is an excellent starting point for gathering interior design inspiration, whether you are an interior designer seeking ideas for your project or a private client looking to experience our luxury home accessories and furniture first-hand before making a purchase decision.

Yes. We have teamed with a furniture delivery company that we believe is the best in the UK! This means that we provide frequent delivery throughout the United Kingdom and Ireland.

You have the option of placing your order online or over the phone, the choice is yours!

We accept most major debit and credit cards as well as bank transfers.

We also offer Klarna “Pay Later” for payments by instalments.

It is your duty to guarantee that the furniture you have ordered will fit in your home and that our delivery van will be able to get near enough to your property to make delivery. Look out for twisty passageways, low doors, and dogleg stairs. If our logistics team believes that delivering large products upstairs poses a risk to your property or to them, they may refuse to deliver upstairs. We hope this makes sense.

Very. It is critical to Bretz Interiors & Furniture that you can shop with total trust on our website. That is why we have invested in comprehensive website security, which is meant to give you with all of the protection and assurance you require, from conducting purchases to updating personal information.

Yes, all prices displayed on our website for the products are inclusive of taxes. We believe in providing transparent pricing to our valued customers, so you can rest assured that the price you see on our website is the final price you pay. There are no additional taxes or hidden charges added at checkout. We strive to make your shopping experience as seamless and straightforward as possible. If you have any further questions regarding pricing or taxes, please feel free to reach out to our customer support team for assistance.

Yes, at Bretz Interiors & Furniture, we take pride in offering fully customised furniture pieces. We understand that each customer has unique preferences and desires when it comes to their furniture. With our range of options, you can tailor the design, materials, colours, and finishes to suit your individual style and needs. Our dedicated team is here to assist you in creating a truly personalised and bespoke furniture piece that perfectly complements your home.